“With MobileNAV, Wilo managed to improve reaction time. We can serve more customers in less time and information is more neatly presented and quicker to retrieve. It is important that all my colleagues with the relevant rights should be able to see how a task is proceeding, which is an incredible advantage when a technician is on holiday or substituted. If I want to describe the advantages that MobileNAV offer in a word, I would say: efficiency.”
Erika Prunk, Manager of the Service Profit Center, Wilo Magyarország Kft.